Contact Us - Our staff is here to help you 24 hours a day, 7 days a week!

You can contact us using the form below or by using one of the email addresses listed on our Email Contacts below.

Technical Support is also available 24x7 using our helpdesk found here or Knowledge Base

Full List of Email Contacts

You can contact us by sending an email to the appropriate email address below.

Department Purpose

Mon - Sun
8am - 10pm EST
  • All pre & post-sale service requests.
  • Questions regarding any of our services.
24 x 7
  • Sonic Support (24 hours a day, 7 days a week) no matter what account type you have!
  • Please use the Help Desk to submit a ticket to Technical Support.
  • Additionally, you may email us as well, but be sure to include account information (domain, account number, VDS number, etc.) in your email so that we can assist you as quickly as possible.
Mon - Fri
8am - 6pm EST
  • Questions regarding an invoice or charge.
  • Current clients wishing to terminate an account.
  • Existing clients who would like to add or modify services.

Mailing Address:

1491 Polaris Parkway, STE 164
Columbus, OH 43240