Right away, WebECS was very helpful when we moved our site from our old hosting provider. As always, you have a few glitches here and there, but the support team was with me every step of the way. Later, when we had problems with our database, they stepped right up to the plate and let me know where the problem was, even volunteering to recycle our site every few hours until the new database was ready.

The support team at WebECS is quick to respond, experienced, and stays on top of things by proactively helping us without the need for multiple support tickets. In fact, they have been fantastic. It is WebECS’ outstanding customer support that lets us grow our business online. Since we have been in business for 24 years and have grown from 100 products to over 1000 products, we need an ASP.NET web hosting company that can support our continued success.

WebECS’ ASP.net business hosting will empower us to offer our customers even more in the future and we have no plans to leave WebECS as good customer service is too hard to find these days. I would definitely recommend WebECS to anyone who wants incredible customer support and requires outstanding Windows hosting services.

Cliff Meyer
www.neatstuffgifts.com

Considering the scale of transition, WebECS came through and helped us successfully move our applications to their Windows hosting environment. This is where WebECS truly shines by offering extensive support from a team of qualified technicians who really know their stuff. Other hosting companies often take a while to reply to emails and phone calls, but WebECS went out of their way to inquire into our status and continues to do so today. It's a refreshing change to know that our website is in good hands and hosted on reliable servers by support staff who always ask what they can do to assist us.

Given the incredible uptime that our website has had since the move to WebECS, it is truly remarkable that they can offer top notch Windows hosting at such an affordable price. In fact, the affordability and reliability of our Windows VDS plan frees up budget for further web development. And their superior customer support and care makes us feel confident to expand what we do and continue using WebECS' managed hosting services.

The managed VDS hosting service we have at WebECS allows us to concentrate our attention on running our business, leaving server management to the experts. I would absolutely recommend WebECS managed VDS hosting services to anyone as their Windows hosting expertise has given us the ability to grow our business and allows us to concentrate on what we do best.

Chuck Vigeant M.Ed. | Managing Partner, CLEARIFY, LP
http://www.clearify.com

In the five years since we first came into contact with WebECS, we have made extensive use of our reseller account, which involves an ASP.Net shared hosting plan, SQL Server databases, email hosting, and some virtual server (VDS) systems. These features are all part of the affordable and robust services that make WebECS so great and are all things that we have made extensive use of over the years.

Throughout our relationship with WebECS, they have offered excellent support by responding quickly to issues and generally resolving things on the first communication. Of course, when those harder to solve issues inevitably crop up, WebECS can be depended on to follow through until we achieve an excellent solution. Today, we are working towards more and more autonomous servers and plan to continue investing in VDS systems from WebECS to meet our data center needs.

With a rock solid network infrastructure, broad service offering, and responsive support, our experience with WebECS has been painless and productive. I would recommend WebECS without hesitation.

Steve Hall / Connect4 - The Home of Gnosis
http://www.GnosisForNonprofits.com

There have been times when I was working late and ran into an issue. I always fill out a support ticket and never expect a response until morning, but you guys have always been right on top of things. My issues were resolved quickly and responsibly without delays. My website continues to thrive as a result of your responsiveness and dedication to customer support.

I absolutely cannot say how great your support and billing teams are and have been to me as a WebECS customer. Without a doubt, I can say this – WebECS provides completely awesome service. I almost hesitated in giving you a testimonial because I don’t want the competition to know anything about you and the great services WebECS provides. It’s kind of a toss up there, but since you guys have always treated me right, please post this as a testimonial on your website.

J. Chuck Mailen
http://www.ElGeeko.com

We have experienced great service, particularly the initial switch over from our self managed/owned and operated servers in Australia to the VDS solutions provided by WebECS. WebECS helped us determine the best solution for our network needs in terms of load balancing and provided invaluable initial advice on specific set up requirements such as networking between our VDS’s, VPN set up, and lock down of servers.

In terms of day to day operation we have experienced a huge improvement in uptime going from an average 96% uptime to 99.8% uptime. The 0.02% downtime we now experience is generally due to our site operational changes, code development – not actual hardware failures as experienced in the past. We also managed to upgrade to newer versions of SQL software without incurring the huge acquisitions costs associated with purchasing the products directly from Microsoft.

We owned our own servers, around AUD $100k of hardware and rented rackspace and bandwidth from a major Sydney data centre. All hardware and software costs were a major capital expenditure with no real write down value after their “used by date.” The main difference now for us is our technical people can concentrate on being in the business of publishing rather than IT support. This ‘frees up’ these valuable resources to be assigned to more commercial tasks such as new code and product development.

Joel Scanlon
http://www.azonetwork.com/

I have used different hosting companies and each has their benefits and their deficits. I use WebECS because of the expert service and the reliable environment. If I were to recommend WebECS to anyone looking for Windows web hosting services, I can definitely say that WebECS provides a great service, offers a stable and reliable environment, and I like that they offer a good management tool (Helm).

Since starting with WebECS I have used their shared web hosting services, but recently added a virtual dedicated server (VDS) so currently I am running both. At the end of the month I’ll switch solely to VDS because I do notice a big positive difference in performance. So I’m quite happy with the choice.

Raoul Brahim
http://www.yoursolutions.sr

The WebECS service is excellent. The few issues we have had were resolved very quickly, whether it was when we utilized their shared hosting service or now, using their virtual hosting service. When we needed to upgrade features, they were willing to work with us to give us a good deal.

We recommend WebECS hosting services, especially since virtual dedicated servers are somewhat of a new technology and not many other hosting providers provide the same service and features that WebECS does. Furthermore, their response time for sales or support is quick and is usually answered in 15 minutes or less. Finally, I think I can only recall only about 3, maybe 4 times, if that, when the site was down during the course of our 7 plus years of hosting with WebECS. In all of those cases, downtime and impact was minimal.

Matthew Lehn
www.Zycon.com

The database is still the most important/critical component for us. We tried a previous Windows hosting company, but they limited the RAM allocated to each site on the shared platform. Our site is almost dormant at most times, but for a few hours a week it sees a lot of activity. Those spikes brought down the site due to a lack of memory and they didn’t want to address that. WebECS changed all that. They cater to our needs and provide us with a hosting solution that meets our requirements for an affordable monthly price.

WebECS has helped our business due to providing reliable hosting for our website, database, and mail servers. All that for $30 or so per month has been absolutely essential. For the mail servers running on the two VPS, we tried some alternatives before involving our own machines running on business service cable, dsl, and fios lines. Things got much less trouble-prone when we moved to the WebECS VPS setup, and it was more affordable than we thought.

WebECS has been very professional and reliable. When there were downtimes, I always felt them being addressed in a professional manner. They are a reasonably priced Windows hosting company with generous database space allocation. And they provide professional support.

Dietmar Detering
www.eventme.com